Frequently Asked Questions

Have a look at our FAQs. If you still have a question, feel free to get in touch through our Contact Us form.

How do I format my data for ChromMine™?

ChromMine™ accepts two data formats:
• Per-compound, per-sample CSV files, typically exported directly from GC–MS analysis software.
• X–Y–Z tabular CSV files, where columns represent samples, rows represent compounds, and the intersecting cells contain variable values.
For both data types, certain fields are required — including sample name, compound name, retention time, component area, and CAS number, with molecular formula and match factor recommended where available.
ChromMine™ automatically checks for consistency and flags duplicate or missing entries during import.

Who can see the data that I upload?

Only you can see the data you upload.
Uploaded datasets are securely stored and uniquely linked to your user account. FuniSoft staff do not have access to or the ability to view your data.
Please remember to download any dynamic HTML files, images, or full reports before logging off — all uploaded data is automatically deleted at the end of your session.

Do the filters apply across all views?

Yes.
ChromMine™’s global filters apply to every visualisation and analysis view simultaneously.
Whether you’re exploring chromatograms, bubble plots, or clustering outputs, any filter you set is instantly reflected across the entire dataset.

What does my annual licence give me?

One year of access to ChromMine™ from date of activation.
Each ChromMine™ annual licence provides 12 months of full access, including software updates and feature releases. Renewal reminders are sent before expiry.

How do I save my data?

Save and/or export as you go.
ChromMine™ is a session-based platform, so uploaded data is automatically deleted when you log off.
To keep your work, download your results as dynamic HTML files, images, or full reports before ending your session. These exports contain everything you need to revisit or share your analysis later.