Privacy Statement – Funisoft Ltd

Website: https://funisoft.com
Company: Funisoft Ltd

WHO WE ARE

Funisoft Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and share your personal data when you visit or make a purchase on our website https://funisoft.com.

Funisoft Ltd acts as the data controller for the information we process. You can contact us at:
Email: enquiries@funisoft.com
Registered Office: Funisoft Ltd, F-3 Meanwhile Creative, Meanwhile House Cardiff, Williams Way, Butetown, Cardiff, South Glamorgan, United Kingdom, CF10 5DY

LEGAL BASIS FOR PROCESSING

We process your personal data under one or more of the following lawful bases:

  • Contract – to fulfil an order, provide your software licence, or respond to enquiries.
  • Legal obligation – to comply with accounting, tax, or regulatory requirements.
  • Legitimate interests – to improve our website, prevent fraud, and protect our rights.
  • Consent – when you opt in to receive marketing emails or provide optional information.

COMMENTS & ENQUIRIES

When you contact us via our website contact form, we collect the data you provide (such as your name, email address, and message content). We may also collect your IP address and browser details to help detect spam and improve website security.

  • This information is used solely to respond to your enquiry.
  • We do not use it for marketing unless you have given consent.

MEDIA / DOCUMENTS

In some cases, we may request additional information or documents (e.g., proof of academic or research affiliation). These may contain personal data.

  • Such documents are used only to verify eligibility or complete your purchase.
  • They are not shared beyond what is necessary to fulfil that purpose.
  • We recommend redacting any unnecessary personal details before submission.

COOKIES & ANALYTICS

Our website uses cookies to:

  • Ensure essential site functionality (such as processing orders).
  • Analyse visitor behaviour and site traffic using Google Analytics.
  • Remember your preferences (such as language or currency).

Google Analytics may collect your IP address, browser type, and browsing activity. This data may be processed on servers outside your country of residence.

You can:

  • Opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
  • Manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality, such as the checkout process.

WHO WE SHARE YOUR DATA WITH

We share personal data only with trusted third parties where necessary:

  • Payment processors (e.g., PayPal, Stripe, or banks) to complete transactions.
  • Service providers for website hosting, analytics, and email delivery.
  • Authorities if required by law or to protect our legal rights.

We never sell your personal data to third parties.

HOW LONG WE RETAIN YOUR DATA

We keep your personal data only as long as necessary to:

  • Fulfil your order and provide your software licence.
  • Verify eligibility where supporting documents are required.
  • Meet legal, accounting, and tax obligations.
  • Resolve disputes or enforce agreements.
  • Send you updates or marketing communications (unless you opt out).

Typical retention periods:

  • Transaction data: up to 6 years (for UK tax/accounting compliance).
  • Contact form enquiries and verification documents: only as long as needed for processing, then securely deleted.

YOUR RIGHTS

You have the following rights under data protection law:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Restrict or object to certain processing activities (including marketing).
  • Request data portability where applicable.

To exercise your rights, contact us at enquiries@funisoft.com.

If you receive marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link or by contacting us directly.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

INTERNATIONAL DATA TRANSFERS

Your data may be stored or processed in the UK, the European Union, or other countries. Where data is transferred outside the UK/EU, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by regulators.
  • Transfers to countries with adequacy decisions.

SECURITY MEASURES

We take appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of sensitive data.
  • Restricted access to personal data on a need-to-know basis.
  • Secure hosting with regular monitoring.

CHILDREN’S DATA

Our services are not directed at children under 16, and we do not knowingly collect personal data from them. If we become aware that we have collected such data, we will delete it.

CHANGES TO THIS STATEMENT

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated “last revised” date.

Version: 1.0
Last Updated: 06 September 2025

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